EDUCATION

• 2013, PhD, University of Alberta.

• 2008, MA (Distinction), Zaporizhzhia National University.

• 2007, BA (Distinction), Zaporizhzhia National University.

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TEACHING  EXPERIENCE  SUMMARY

✓ Enjoyed 15+ years of successful teaching experience.

✓ Gained 10+ years of experience in the area of IT.

✓ Published 9 books, incl. hardcover, paperback and e-book formats.

✓ Wrote 14+ scholarly articles, incl. on teaching and learning.

✓ Wrote 45+ technical articles and created 20+ videos.

✓ Co-organised 2+ international scholarly conferences.

✓ Created and maintained 2 blogs and several websites.

✓ Presented at 10+ scholarly conferences in Canada and internationally.

✓ Presented at 10+ webinars for specialized professional communities.

✓ Made 15+ community presentations.

✓ Designed an online Microsoft Dynamics 365 Business Central (ERP) course.

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​TEACHING  EXPERIENCE  DETAILS

• School Director, Eastern Orthodox Church of Canada, 2022 – 2023.

✓ Created, compiled and published the methodological guide for instructors.

✓ Ensured that interesting classes are planned, prepared and delivered by instructors.

✓ Managed the online presence of the school.

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• Instructor, ERP systems, 2014 – now.

✓ Designed and implemented learning plans.

✓ Provided training and tracked learners’ progress.

✓ Supported learners.

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• Instructor, Eastern Orthodox Church of Canada, 2014 – 2020.

✓ Delivered efficient and effective classes.

✓ Planned courses and prepared lesson plans.

✓ Facilitated the learning process by introducing a variety of activities.

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• Instructor, International and Heritage Languages Association (IHLA), 2013 – 2014.

✓ Delivered efficient and effective classes.

✓ Planned courses and prepared lesson plans.

✓ Facilitated the learning process by introducing a variety of activities.

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• Research Assistant, University of Alberta, 2010 – 2014.

✓ Participated actively in innovative research on New Media.

✓ Took part in the Sanctuary project.

✓ Co-organized conferences.

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• Co-editor, TranscuUturAl Journal, University of Alberta, 2010 – 2011.

✓ Edited scholarly articles.

✓ Worked on realized successfully the publication planed.

✓ Established and maintained effective communication with authors and peer reviewers worldwide.

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• Bridges Speaker, University of Alberta, 2009 – 2014.

✓ Made 15+ winning community presentations for global awareness.

✓ Delivered master classes for junior colleagues on how to present in communities.

✓ Achieved teaching and learning goals relying on multiple software and Web tools.

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• Teaching Apprentice, University of Alberta, 2009 – 2010.

✓ Delivered efficient and effective classes.

✓ Planned courses and prepared lesson plans.

✓ Facilitated the learning process by introducing a variety of activities.

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• Instructor, Zaporizhzhia National University, 2007 – 2008.

✓ Delivered efficient and effective classes.

✓ Planned courses and prepared lesson plans.

✓ Facilitated the learning process by introducing a variety of activities.

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• Instructor, American English Center (AEC), 2008 – 2009.

✓ Delivered efficient and effective classes.

✓ Prepared lesson plans.

✓ Facilitated the learning process by introducing a variety of activities.

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• Instructor (practicum), Gymnasium 11, 2007.

✓ Planned classroom activities.

✓ Prepared reports on teaching and learning

✓ Helped to facilitate the teaching and learning process.

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• Tutor, self-employed, 2005 – 2014.

✓ Helped students to achieve their educational goals.

✓ Worked with students of different age groups and in a variety of cultural contexts.

✓ Adjusted to different styles and learning needs of my students.

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​RELATED  EXPERIENCE  DETAILS

• Senior Consultant, Terra Dygital Solutions Inc. (Site), Sept. 2025 – present.

✓ Led on ERP implementations and support: Microsoft Dynamics 365 Business Central (D365BC).

✓ Created training plans and delivered training to individuals and groups of people.

✓ Took part in developing business processes and achieving the overall success of the practice.

 

• Senior Consultant, Endeavour Solutions Inc., Oct. 2023 – Aug. 2025.

✓ Led on ERP implementations, migrations, upgrades and support: Microsoft Dynamics 365 Business Central (D365BC).

✓ Created training plans and delivered training to individuals and groups of people.

✓ Supported users.

✓ Took part in developing business processes and achieving the overall success of the practice.

✓ Wrote articles and created videos on the newest technology.

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• Senior Consultant, self-employed, May 2023 – Aug. 2025.

✓ Led on ERP implementations, migrations, upgrades and support: Microsoft Dynamics 365 Business Central (D365BC).
✓ Created training plans and delivered training to individuals and groups of people.
✓ Supported users.
✓ Took part in developing business processes and achieving the overall success of the practice.
✓ Published articles and videos on the newest technology.
✓ Engaged in and contributed to the development of project management activities resulting in completing ERP project implementations timely and on budget.

 

• Senior Solution Architect, KMicro Tech, Inc., May 2021 – Apr. 2023.

✓ Conducted discovery sessions resulting in demonstrations leading to sales.
✓ Led on ERP implementations, migrations, upgrades and support: Microsoft Dynamics 365 Business Central (D365BC).
✓ Created training plans and delivered training to individuals and groups of people.
✓ Supported users across Canada and world-wide.
✓ Took part in developing business processes and achieving the overall success of the practice.
✓ Contributed to the development of strategic partnerships.
✓ Published articles and videos on the newest technology.
✓ Prepared and delivered webinars on the newest technology.
✓ Engaged in and contributed to the development of project management activities resulting in completing ERP project implementations timely and on budget.

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• Senior Consultant, BDO Canada LLP, Aug. 2018 – Mar. 2021.

✓ Led on ERP implementations, migrations, upgrades and support: Microsoft Dynamics 365 Business Central (D365BC).

✓ Conducted efficient and effective business analysis.

✓ Developed an in-depth understanding and documented businesses' needs to define system requirements and suggest business process improvements.

✓ Tested scrupulously to maximize effectiveness of new solutions.

✓ Trained end users and junior colleagues collectively and individually.

✓ Realized countless Go-Lives and resolved support cases across Canada and world-wide.

✓ Published technical articles and videos on the newest technology.

✓ Prepared and delivered webinars on the newest technology.

✓ Provided excellent customer service.

✓ Engaged in and contributed to the development of project management activities resulting in completing ERP project implementations timely and on budget.

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• Solution Specialist, Encore Business Solutions, Jan. 2016 – Aug. 2018.

✓ Led on ERP implementations, migrations, upgrades and support: Microsoft Dynamics 365 Business Central (D365BC), NAV, 365 Business Edition, and 365 for Financial.
✓ Conducted efficient and effective business analysis.
✓ Developed an in-depth understanding and documented businesses' needs to define system requirements and suggest business process improvements.
✓ Tested scrupulously to maximize effectiveness of new solutions.
✓ Trained end users and junior colleagues collectively and individually.
✓ Supported users across Canada and world-wide.
✓ Published technical articles and videos on the newest technology.

✓ Prepared and delivered webinars on the newest technology.
✓ Provided excellent customer service.
✓ Engaged in and contributed to the development of project management activities resulting in completing ERP project implementations timely and on budget.

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• ​Dynamics AX Functional Consultant, Olympus Solutions, Oct. 2014 – Jan. 2016.

✓ Conducted efficient and effective business analysis: Microsoft Dynamics AX.
✓ Developed an in-depth understanding and documented businesses' needs to define system requirements and suggest business process improvements.
✓ Tested scrupulously to maximize effectiveness of new solutions.
✓ Trained end users and junior colleagues.
✓ Supported users.
✓ Published technical articles and videos on the newest technology.
✓ Provided excellent customer service.
✓ Engaged in and contributed to the development of project management activities resulting in completing ERP project implementations timely and on budget.

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• Administrative Support, Alberta Education, 2011, 2012.

✓ Conducted efficient and effective business analysis.

✓ Designed and implemented a database for educational purposes.

✓ Prepared visual aids for more efficient teaching and learning.

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• Consultant Manager, Byte, 2006 – 2009.

✓ Conducted efficient and effective business analysis.

✓ Designed the company’s databases and maintained them.

✓ Established and maintained effective communication with internal and external stakeholders.

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​MEMBERSHIP  IN  PROFESSIONAL  ORGANIZATIONS

• Canadian Society for the Study of Religion (CSSR), University of Ottawa, 2013 – 2014.

• Modern Languages and Cultural Studies Graduate Students’ Council, University of Alberta, 2013 – 2014.

• Gesture Reading Group, University of Alberta, 2010 – 2011.

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​SELECTED  AWARDS  &  OTHER  ACHIEVEMENTS

• 2021              Microsoft Certified Dynamics 365 Business Central Functional Consultant Associate, Microsoft.

• 2021              Microsoft Catalyst Partner Pre-Sales Immersion Training: Microsoft Catalyst ‘Accredited’, Microsoft.

• 2021              “Project Management” skill badge, LinkedIn.

• 2021              “Agile Methodologies” skill badge, LinkedIn.

• 2021              “Microsoft Excel” skill badge, LinkedIn.

• 2021              “Microsoft Word” skill badge, LinkedIn.

• 2021              “Microsoft PowerPoint” skill badge, LinkedIn.

• 2021              “Microsoft Outlook” skill badge, LinkedIn.

• 2020              Power Platform Fundamentals, Microsoft.

• 2020              Gold Contributor, D365UG - BC|NAV.

• 2019              Warehouse Management Certified Professional, User Group for Dynamics 365 Business Central (BCUG)/Dynamics Nav (NAVUG).

• 2019              Accounts Payable Certified Professional, User Group for Dynamics 365 Business Central (BCUG)/Dynamics Nav (NAVUG).

• 2019              Inventory Certified Professional, User Group for Dynamics 365 Business Central (BCUG)/Dynamics Nav (NAVUG).

• 2019              Financial Report Writing Certified Professional, User Group for Dynamics 365 Business Central (BCUG)/Dynamics Nav (NAVUG).

• 2019              Accounts Receivable Certified Professional, User Group for Dynamics 365 Business Central (BCUG)/Dynamics Nav (NAVUG).

• 2018              Dynamics Credentialed Professional, Association of Dynamics Professionals.

• 2015              Microsoft Dynamics AX 2012 R3 Financials, Microsoft.

• 2014              Managing Dynamics Implementations, Microsoft.

• 2014              Microsoft Certified Professional, Microsoft.

• 2013              J Gordin Kaplan Graduate Student Award, University of Alberta.

• 2013              Teaching and Learning Program, Level 1 and Level 2, University of Alberta.

• 2012              Graduate Travel Award in Humanities and Fine Arts, University of Alberta.

• 2010              Professional Development Grant, University of Alberta.

• 2009 – 2010  FS Chia PhD Scholarship, University of Alberta.

• 2007 – 2008  Diploma, Degree 2, for scholarly work. “Teaching a Foreign Language at a Higher Educational Establishment”, Taurida National V.I. Vernadsky University.

• 2007              Certificate of merit for taking 2nd place in the competition of translating Shakespeare’s lyric poetry competition, Zaporizhzhia National University.

• 2004 – 2005  State grant “Presidential Scholarship”, Zaporizhzhia National University.

• 2003 – 2004 Certificate of merit for success in studies and the active participation in the social life of the class and school, School 110.

• 2003              Certificate of merit for Particular Successes in Studying the Foreign Language  (English) and Law, School 110.

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SELECTED  PUBLICATIONS

• 2017. “Do you want to share my identity: The linguistic analysis of the communicative aspect of modern Orthodox websites”. Ukraine and Ukrainian identity in Europe: Contributions through language, literature, culture: Verlag readbox unipress und Abteilung Open Publishing LMU, Munich – Berlin, Germany. 289-307.

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• 2013. “Old communication - new means: Linguistic model for the analysis of Ukrainian Orthodox Church websites”. Dialogue of languages - dialogue of cultures: Ukraine and the world. Materials of the 3rd  international Web-conference in Ukrainian studies: Verlag Otto Sagner, Munich - Berlin, Germany. 429-446.

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• 2011. “Words and beyond: New year messages on Youtube”. Dialogue of languages – dialogue of cultures: Ukraine and the world. Materials of the 2nd international Web-conference in Ukrainian studies: Verlag Otto Sagner, Munich, Germany. 163-178.

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• 2011. “Call for nonverbal means of communication in SLA”. AATSEEL Newsletter: Psychology of language learning: San Juan Bautista, CA, USA. 14-15.

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• 2011. “Acathistus: Gratitude to God for Everything”. TranscUlturAl: Edmonton, AB, Canada. 1(4), 91-102.

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• 2011. “Slavic literatures across space and time”. TranscUlturAl: Edmonton, AB, Canada. 1(4), 1-7.

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• 2010. “Nonverbal means of communication: Benefits for SLA”. Nauka I studia: Przemyśl, Poland, 31-44.

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• 2010. “Nonverbal linguacultural code in phraseology of the modern Ukrainian language”. Dialogue of languages - dialogue of cultures: Ukraine and the world. Materials of the 1st international Web-conference in Ukrainian studies: Verlag Otto Sagner, Munich, Germany. 118-142.

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• 2009. “Paralinguistic means in the context of teaching cross-cultural communication to students of a linguistic department”. Scholarly Notes of Kirovograd Pedagogical State University: Kirovograd, Ukraine, 434-438.

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• 2008. “Usage of nonverbal means in the professional training of philologists” [in Ukrainian]. Science and Education – 2008: Sofia, Bulgaria, 6, 25-27.

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• 2008. “The role of paralinguistic means in the professional training of philologists” [in Ukrainian], New Philology: Zaporizhzhia, Ukraine, 30, 307-310.

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SELECTED  TECHNICAL ARTICLES & VIDEOS

• 2023             “Special Orders and Drop Shipments in Microsoft Dynamics 365 Business Central” [with video], Endeavour Solutions, Inc.: in press.

• 2022             “Microsoft Dynamics 365 Business Central: How much space is used by 1M transactions (General Journals)”, KMicro Tech, Inc.: https://kmicro.com/microsoft-dynamics-365-business-central-how-much-space-is-used-by-1m-transactions-general-journals/

• 2022             “Microsoft Dynamics 365 Business Central: How much space is used by 1M transactions (Sales Invoices)”, KMicro Tech, Inc.: https://kmicro.com/microsoft-dynamics-365-business-central-how-much-space-is-used-by-1m-transactions-sales-invoices/

• 2022             “Microsoft Dynamics 365 Business Central: Why and How to Use G/L Budgets” [with video], KMicro Tech, Inc.: https://kmicro.com/microsoft-dynamics-365-business-central-why-and-how-to-use-g-l-budgets/.

• 2021             “Microsoft Dynamics 365 Business Central: Purchase Orders vs Purchase Invoices” [with video], KMicro Tech, Inc.: https://kmicro.com/microsoft-dynamics-365-business-central-purchase-orders-vs-purchase-invoices/.

• 2021             “Microsoft Dynamics 365 Business Central: Why Purchase Quotes Are Useful” [with video], KMicro Tech, Inc.: https://kmicro.com/microsoft-dynamics-365-business-central-why-purchase-quotes-are-useful/.

• 2020             “Cheque Voiding in Microsoft Dynamics 365 Business Central” [with video], BDO Canada LLP: in press.

• 2020             “Approval Workflows in Microsoft Dynamics 365 Business Central: How to Create a Sales Invoice Approval Workflow” [with video], BDO Canada LLP: in press.

• 2020             “Order Promising in Microsoft Dynamics 365 Business Central” [with video], BDO Canada LLP: in press.

• 2018             “Brief History of Microsoft Dynamics 365 Business Central and NAV” [with video], BDO Canada LLP: https://itsolutions.bdo.ca/insights/brief-history-of-microsoft-dynamics-365-business-central-and-nav/.

• 2018             “Dates in Dynamics 365 Business Central: Sales Order” [with video], BDO Canada LLP: https://itsolutions.bdo.ca/insights/dates-in-dynamics-365-business-central-sales-order/ [promoted by MSDynamicsWorld].

• 2018             “Get Help with Dynamics 365 Business Central and NAV: Online Courses” [with video], BDO Canada LLP: https://itsolutions.bdo.ca/insights/get-help-with-dynamics-365-business-central-and-nav-online-courses/.

• 2018             “Top 10 Links to Learn Dynamics 365 Business Central (Cloud) Faster” [with video], BDO Canada LLP: https://itsolutions.bdo.ca/insights/top-10-links-to-learn-dynamics-365-business-central-cloud-faster/.

• 2018             “How to set up an additional reporting currency in Microsoft Dynamics 365 Business Central and NAV” [with video], BDO Canada LLP: https://itsolutions.bdo.ca/insights/how-to-set-up-an-additional-reporting-currency-in-microsoft-dynamics-365-business-central-and-nav/.

• 2018             “Using Dimensions in Reporting for Dynamics NAV/365 Business Central” [with video], Encore Business Solutions: https://www.encorebusiness.com/blog/using-dimensions-reporting-dynamics-nav-365-business-central/.

•  2018             “How to Block Dimension Combinations in Dynamics NAV or Business Central” [with video], Encore Business Solutions: https://www.encorebusiness.com/blog/block-dimension-combinations-dynamics-nav-business-central/ [promoted by MSDynamicsWorld].

• 2018             “Free Exchange Rates in Dynamics NAV & Business Central” [with video], Encore Business Solutions: https://www.encorebusiness.com/blog/free-exchange-rates-dynamics-nav-business-central/ [article written with R. Dammann].

• 2017             “How to Adjust Tax Amounts in Microsoft Dynamics NAV” [with video], Encore Business Solutions: https://www.encorebusiness.com/blog/tax-difference-dynamics-nav/ [promoted by MSDynamicsWorld].

• 2017             “How to Assign Dimensions to Master Data & GL Accounts in Dynamics NAV” [with video], Encore Business Solutions: https://www.encorebusiness.com/blog/assign-dimensions-master-data-gl-accounts-dynamics-nav/.

• 2017             “Customer Sales in Dynamics NAV: Determine How Often Your Customers Purchase” [with video], Encore Business Solutions: https://www.encorebusiness.com/blog/customer-sales-dynamics-nav/.

• 2016             “PayPal and Microsoft Dynamics NAV” [with video], Encore Business Solutions: https://www.encorebusiness.com/blog/paypal-microsoft-dynamics-nav/.

• 2016             “How to Create Dimensions and Dimension Values in Dynamics NAV” [with video], Encore Business Solutions: https://www.encorebusiness.com/blog/dynamics-nav-create-dimensions-and-dimension-values/.

• 2016             “Dimensions in Microsoft Dynamics NAV” [with video], Encore Business Solutions: https://www.encorebusiness.com/blog/dynamics-nav-dimensions/.

• 2016             “How to Update Exchange Rates Automatically in Dynamics NAV” [with video], Encore Business Solutions: https://www.encorebusiness.com/blog/dynamics-nav-currency-exchange-rate-services/ [published in NAVUG Magazine, Q3 2016].

• 2015             “AX 7: Visual Studio”, Olympus Solutions.

• 2015             “AX 7: Incremental Updates”, Olympus Solutions.

• 2015             “AX 7: Task Recorder”, Olympus Solutions.

• 2015             “Microsoft Dynamics AX 7”, Olympus Solutions.

• 2015             “Number of Auto Columns”, Olympus Solutions.

• 2015             “Dynamics AX for Retail Point of Sale”, Olympus Solutions.

• 2015             “ERP vs CRM Systems”, Olympus Solutions.

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SELECTED  CONFERENCE  &  PUBLIC  PRESENTATIONS

• Jun. 18, 2020. D365UG - BC|NAV, webinar. “Get Started: Business Analyst - Enhance Security & Be Audit Ready”. D365UG - BC|NAV [via the Web].

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• Jun. 9, 2020. D365UG - BC|NAV, webinar. “Get Started: Business Analyst - “Harness” the Power of Analysis by Dimensions Reports”. D365UG - BC|NAV [via the Web].

 

• Apr. 29, 2020. D365UG - BC|NAV, webinar. “How to Be Efficient with Order Promising in Microsoft Dynamics NAV / 365 Business Central”. D365UG - BC|NAV [via the Web].

 

• Apr. 28, 2020. D365UG - BC|NAV, webinar. “Approval Workflows in Microsoft Dynamics 365 Business Central / NAV: 'Teach' Your System to Notify Senders”. D365UG - BC|NAV [via the Web].

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• Jan. 10, 2019. BCUG|NAVUG, webinar. “Exchange Rate Services in D365BC: Make It Work For Your Company”. BCUG|NAVUG [via the Web].

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• Oct. 10, 2018. Lunch and learn – National. “Microsoft Dynamics 365 Business Central, Cloud: Tips & Tricks”. BDO Canada LLP: Calgary, AB, Canada.

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• Jun. 14, 2018. Encore Elevate - Vancouver. “Automatic Exchange Rate Updates and Other Tricks for Dynamics NAV”. Encore Business Solutions: Vancouver, BC, Canada.

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• May 24 – 27, 2014. 2014 Congress for the Humanities and Social Sciences. “Ukrainian Orthodox Church Website Designs As a Way to Transcend Boundaries in Communication”. Brock University: St. Catharines, ON, Canada.

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• May 31 – Jun. 4, 2013. 2013 Congress for the Humanities and Social Sciences. “The Ukrainian Orthodox Church: Communicating Via the Web”. Victoria University: Victoria, BC, Canada.

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• Nov. 1 - 4, 2012. Dialogue of Languages - Dialogue of Cultures. Ukraine from a Global Point of View (III). “Old communication - new means: Linguistic model for the analysis of Ukrainian Orthodox Church websites”. Ludwig-Maximilians-Universität München: Munich, Germany [via the Web].

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• Mar. 8 - 9, 2012. 8th Annual Graduate Students' Research Symposium: PEDANTIC.  “Old communication - new means: Linguistic analysis of Ukrainian Orthodox websites”. University of Calgary: Calgary, AB, Canada.

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• Nov. 3 - 6, 2011. Dialogue of Languages - Dialogue of Cultures. Ukraine from a Global Point of View (II). “Words and beyond: New Year messages on YouTube”. Ludwig-Maximilians-Universität München: Munich, Germany [via the Web].

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• Oct. 27 - 29, 2010. Dialogue of Languages - Dialogue of Cultures. Ukraine from a Global Point of View (I). “Nonverbal linguacultural code in phraseology of the modern Ukrainian language”. Ludwig-Maximilians-Universität München: Munich, Germany [via the Web].

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• May 28 - June 4, 2010. 2010 Congress for the Humanities and Social Sciences. “Nonverbal means of communication in forming cross cultural competence in Ukrainian as a foreign language”. Concordia University: Montreal, QB, Canada.

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• Mar. 19, 2010. MultiCultiCanada. “Nonverbal means of communication in Canadian multicultural context”. University of Alberta: Edmonton, AB, Canada.

 

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​CO-ORGANIZED  CONFERENCES

• Feb. 6-7, 2014. Connections – annual Modern Languages and Cultural Studies graduate conference at

              the University of Alberta, Edmonton, AB, Canada.

• May 10-12, 2012. Media and Media Practices in Minority and Competitive Contexts: From Local to Global - international conference at

              the University of Alberta, Edmonton, AB, Canada.

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​​​​LEADERSHIP & VOLUNTEER WORK

• 2009 – present. Community Volunteer, Eastern Orthodox Church of Canada.

  ✓ Public service.

• Sept. 2018. Team Member, Calgary Corporate Challenge.

✓ Represented the company in the sports competition.

• Feb. 2017. Participant, The Coldest Night of the Year (CNOY).

✓ Walked the walk to raise awareness of homelessness in Canada.

• Sept. 2010. Orientation Volunteer, Graduate Students' Association, University of Alberta.

✓ Introduced the University of Alberta to new students in a cheerful and supportive way.

• Aug. 2010. Community Volunteer, the Ukrainian Heritage Village.

✓ Arranged interactive activities for visitors.

• Jan. 2010. Orientation Volunteer, Graduate Students' Association, University of Alberta.

✓ Introduced the University of Alberta to new students in a cheerful and supportive way.

• Feb. 2010. Cultural Attaché, Festival of Teaching and Learning, University of Alberta.

✓ Promoted intercultural communication by organizing interactive activities.

• Oct. 2009. Open House Volunteer, the Department of Modern Languages and Cultural Studies, University of Alberta.

✓ Promoted the Department of Modern Languages and Cultural Studies among prospective students.

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INTERESTS

• Passionate about teaching & learning.

• Enjoy conducting research & sharing it with the public.

• Love healthy lifestyle.

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​​LANGUAGE  SKILLS

• Fluent:          English

                                 French

                                 Russian

                                 Ukrainian

• Basic skills:   Italian

                                 Latin

                                 Latin